AFTER SALES KIA
![Kia [Family-like Care] Service](https://lh3.googleusercontent.com/blogger_img_proxy/AEn0k_sInUfUcG6bJjGKQI5qxepz0kWWi22vHIQTWHofnMc_xiNpe5q60-y9SaK_hi84bI83y8WOEvT7Rmu6siYfbj7ighPn4D5fEiPCwTYs2TqnOMolpQkNiFTFybWvxPKjNuxwKSVdUcZ3UXwQStuN57uI=s0-d)
Kia Motors has been steadfastly pursuing a customer-first strategy of service based on trust and responsibility. The company is offering customers around the world a consistent level of service based on its ‘Family-like Care’ service philosophy.
- So what exactly is ‘Family-like Care’ service?
It is our commitment and promise to all Kia customers to pursue: - 1) Thoughtful service just like I treat my own family
2) Emotional service that comes from the heart
3) Trustworthy service to create life-long customers - In sum, we have developed a service identity unique to Kia in order
to provide customers with the same level of dedication, care and
dependability that is given to family members.
Currently, the worldwide Kia service network is pursuing an innovative campaign called ‘Family-like Care’ to realize unrivalled customer service and satisfaction.
Through the campaign, Kia employees around the world will serve customers under the following guidelines:
1) Treat customers as family members
2) Carry out your responsibilities to the fullest
3) Provide exceptional service
2) Carry out your responsibilities to the fullest
3) Provide exceptional service
Customers around the world will be able to experience Kia’s personable and considerate service through the ‘Family-Like Care’ campaign at all Kia service network points.
We hope you get a chance to experience the new and improved Kia-brand of service at your nearest dealer!
We hope you get a chance to experience the new and improved Kia-brand of service at your nearest dealer!
garansi 5 tahun
Unlimited KM Warranty
| Kia’s new vehicle warranty is more than just a commitment to quality andreliability. It’s a peace-of-mind promise that continues long after the original date of purchase.All Kia vehicles purchased for private use, from 1st February 2008, are backed by the confidence of Kia’s Unlimited Kilometre 5 Year Warranty. Commercial, fleet, government and rental vehicle purchases are backed by Kia’s 5 Year/150,000km Warranty (whichever comes first). Should the vehicle be sold prior to the end of five years, any remaining warranty is fully transferable to a new owner, further enhancing its value. Kia warrants that your new vehicle is covered against defects in material and workmanship, subject to terms and conditions. This means an authorised Kia servicing dealer will make all necessary repairs to correct any warrantable concern covered by Kia’s new vehicle warranty, without charge to you. For further details regarding terms and conditions, contact your local Kia dealer. All Kia approved parts and accessories fitted prior to, or at time of delivery of a new Kia vehicle will be covered by the same warranty applying to that vehicle. If installed after retail sale, accessories are covered for the remainder of the warranty or 12 months, whichever is the greater (except for the Kia Soul body graphics which are covered by a 24-month warranty). Prestige Extended Warranty |
Kia’s Prestige Extended Warranty is available for Kia vehicles up to 3 years old. The Prestige Extended Warranty program increases the new vehicle warranty period for an additional two years and thirty thousand kilometres from the original warranty start date. This means that customer vehicles still covered by the new car warranty can upgrade their warranty coverage from 3 years to 5 years, and from 100,000km to 150,000km (whichever comes first).
As an additional benefit, Kia Roadside Assistance is also included in the program, and covers vehicles until the expiry of the extended warranty (5 years or 150,000km, whichever comes first).
The Kia Prestige Extended Warranty has the same inclusion/exclusions as the original factory warranty and is underwritten by Kia Motors Indonesia (KMI). To be eligible for the Kia Prestige Extended Warranty, vehicles must still be covered by the original warranty (3 years/100,000km).
Note: the K2700 is not eligible for the Kia Prestige Extended Warranty.
The Kia Prestige Extended Warranty has the same inclusion/exclusions as the original factory warranty and is underwritten by Kia Motors Indonesia (KMI). To be eligible for the Kia Prestige Extended Warranty, vehicles must still be covered by the original warranty (3 years/100,000km).
Note: the K2700 is not eligible for the Kia Prestige Extended Warranty.
For further details regarding Kia’s Prestige Extended Warranty, contact your local Kia Dealer Service Department
